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Fast remote support
Most issues can be resolved quickly using our secure remote support service, helping you minimise disruption and get your systems back online without waiting for an engineer to visit.
Simply call our support team and we’ll guide you through the process. If remote access is required, download the appropriate software and one of our engineers will connect securely to your computer with your permission.
As part of our high level of support and service we ensure that all new installations will benefit from 12 months fully inclusive Support & Maintenance. Following this initial period we offer annual or multi-year Support & Maintenance contracts.
As well as ensuring you have an annual visit from us and an engineer on site if you need them you can receive help desk assistance and remote support with one of our experienced engineers.
