Click on the links below to access our policies:
Educonnect Limited Trading As Ecl-ips; Company number: 4534023; Registered in England and Wales; VAT number: 800606474
All orders are shipped within 48 hours, Monday to Friday, 9am – 5pm (excluding bank/public holidays), unless otherwise stated. Estimated delivery time is 2-3 working days.
We are committed to safeguarding the privacy of all individuals whose personal data we store and process. This policy applies where we are acting as a data controller with respect to your personal data; in other words, where we determine the purposes and means of the processing of that personal data.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users.
Financial transactions relating to our website and services are handled by our payment services providers, https://stripe.com/gb. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
We understand that from time to time you may wish to return a product to us. We have created this 30-day returns policy to enable you to return products to us in appropriate circumstances.