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NSI Gold: Giving customers peace of mind

QMS helps us to monitor and manage quality across our business

Ecl-ips was recognised as a National Security Inspectorate (NSI) Gold approved company in August 2019 having been an NSI Silver approved firm since 2010.

NSI Silver status showed that we complied with industry specific standards. To achieve NSI Gold, we also had to demonstrate that Ecl-ips operates a Quality Management System (QMS) and this QMS is compliant with the BS EN ISO 9001:2015 Standard. Implementing a QMS affects every aspect of an organisation’s performance. An independent auditor spent several days with us checking our QMS and the audit included visiting external client sites to ensure all procedures were being followed correctly.

Quality Management System

The British Standards Institution (BSI) believes the ISO 9001 quality management system helps companies to continually monitor and manage quality across their businesses so we can identify areas for improvement. The NSI Gold Approval, means our QMS is tuned to the specific needs of the security sector in which we operate. The NSI said this is as demanding as any approval in the security and fire sectors in which it operates, and is recognised by industry, the police, fire and rescue services, insurers, and other stakeholders.

Regular Audits

NSI certification means we are subject to independent regular audit by NSI to monitor our continuing compliance. NSI audits require full compliance with standards including elements which are ‘recommended’ codes of best practice. This means our customers can be sure of full compliance to standards, not simply lip service. The audits will now also assess our QMS and ensure that we are progressively improving our working practices.

Customer Benefits

Ecl-ips is committed to constantly improving its business practices and offering you an improved customer experience as well as being able to demonstrate to our clients that we adhere to the highest standards that we can in all areas of our business.

Choosing an NSI Gold company gives you peace of mind and could mean you pay lower insurance premiums.

We recommend that you take a look at the NSI website which explains exactly why you should choose an NSI Gold company.