Are you concerned about protecting your property and your company’s assets? If you are looking for the first level of security for your home or business premises then an intruder alarm system is what you need. It can be a deterrent to criminals, with research showing 93% of burglars say they avoid properties with an active, visible, quality burglar alarm, as well as a method to alert you and others that a break-in is taking, or has taken, place.
We provide burglar alarms for residential and commercial properties and can offer a range of options based on the nature of your property. Before we install a burglar alarm, our surveyors will visit the premises to assess and review requirements since each security system is unique. We will install a system that is designed for you and meets the requirements of the property and your insurance company.
Additionally, as an NSI Gold-accredited company we meet high compliance standards in respect of the burglar alarms we install and work with a standards-compliant Alarm Receiving Centre (ARC) so we can provide 24/7 monitoring of your intruder alarm system, if required so key holders, and if necessary the police, can be alerted if an alarm is triggered.
Intruder alarms: A benefit for homes and for a range of properties
Installing a home security system can deter, or detect an intruder gaining access to your home. We can provide systems that will alert you via a text or call that your alarm has been triggered while you are out. We can also add a video entry phone so you can see who is at your door. Not only do these functions give you added peace of mind an home alarm can also help lower the cost of home insurance premiums.
Securing business properties can be complex but we can provide commercial alarm systems for a wide range of clients who occupy both large and small industrial units with industrial sites and business parks.
Other businesses that will benefit from installing commercial alarm systems are retailers, restaurants, pubs, health care settings as well as gyms and other leisure centres.
Installing the right intruder alarm system for you
There are many reasons why you might want to install a residential or commercial alarm system; at Ecl-ips we will guide you through the range of choices that we offer to ensure we design a system that is tailored to your needs.
Making sure we meet your needs
Before we install a burglar alarm, our surveyors will visit the premises to assess and review requirements since each alarm system is unique. By conducting a site visit we can establish your specific requirements and take into consideration any additional insurance requests you may have to comply with. Then we can design an intruder alarm system that provides you with the right level of security, complies with current regulations, and is therefore the correct grade of alarm.
Burglar alarms are categorised into 4 different grades, based on their levels of performance (such as functionality, reliability and durability) and the risk level of your property or business. We fit grade 2 and and grade 3 level alarms.
- Grade 2 systems offer a good level of security for most residential properties and and lower risk small commercial properties. This level will protect against burglars who have some knowledge of the alarm system and property. It protects multiple entry points.
- Grade 3 systems are designed to combat burglars and attackers with advanced knowledge of the alarm system and have tools and equipment (including portal electronic devices). The system is comprehensive and protects all potential entry points of a building. High risk homes and lots of commercial properties fall into this category.
User friendly system
Ecl-ips will only install security systems that are user friendly. You can opt for a traditional manual keypad option where you enter your personal number codes. Alternatively, you can choose a key fob option, which has an added security benefit since any lost key fobs can be deleted from the panel.
Offering the latest technology
Modern cloud technology means that as well as the audible alarm there can be alerts triggered to provide messages or calls to mobile devices so that where ever you are you will know that there is a potential incident to deal with. For even more flexibility the cloud technology means you have the ability to connect to an app using a mobile device like your smartphone so that you can operate the system when you have an internet connection. Having an app means you can have alerts going to your mobile device at any time of day if the alarm is triggered. Additionally, the security system can be set and unset remotely if required, giving you additional flexibility when managing the system.
Trustworthy systems and installers
Each intruder alarm system that we install is certified to meet EN50131, BS 8243 and PD6662 standards. The latter standard is an ‘umbrella’ standard for the application of European standards by installers in the design, installation, commissioning and maintenance of intruder and hold-up alarm systems.
Furthermore, all our engineers are fully trained and have been security screened. We are an NSI Gold-approved company which means we have to operate a Quality Management System (QMS) which is compliant with the BS EN ISO 9001:2015 Standard and all our intruder alarm systems meet the necessary compliance standards. This gives you that peace of mind that you are working with a company that will deliver a quality of service, and install products, that can be relied upon.
A remotely monitored alarm sends signals to our 24/7 monitoring centre, also know as an Alarm Receiving Centre (ARC). Teams who work in our ARC can monitor a range of systems, including fire and intruder alarms, systems for monitoring elderly people, and CCTV cameras. The standards that we, and our ARC, comply with mean we can obtain a unique reference number (URN) for your system so you can receive a police response if required.
We can link smoke, heat and carbon monoxide detectors to the security system system giving extra protection to your property and assets.
Taking an integrated approach to your security
With our expertise in Intruder Alarms, Access Control and CCTV we are able to offer integrated security solutions. Meanwhile, by choosing us as your single security system supplier we can minimise the number of maintenance visits you need by checking on all your systems on the same day.
Maintenance and Support
We always endeavour to carry out a professional installation. Once we have installed the system we can help to ensure that it continues to function. At Ecl-ips, as part of our high level of support and service, we can offer flexible maintenance and support packages. For those that have multiple locations we can offer multi-site maintenance contracts.
Reducing engineer call outs
Failure to maintain your system could invalidate any insurance policy you may have on the property, plus could result in higher costs by having to pay emergency call out fees. During a routine maintenance visit our engineers will check the system and ensure that it is in full working order and complies with current legislation.
An effective response
We appreciate that if you have a fault with your burglar alarm system that you want a fast and efficient response. In the event of a problem with your intruder alarm system in between the annual service, one of our engineers will respond to your call in under 4 hours – by providing remote assistance initially – to get your system working again.
We only work with recognised intruder alarm suppliers thereby minimising the chance of faulty equipment. However, in the rare instance that your system may malfunction, our qualified alarm engineer can make an on site repair. Sometimes they need to replace certain equipment if it cannot be repaired on site, should this happen our engineer will ensure that he does not compromise your system and leaves it functioning.
Commercial clients and large property owners may want their premises monitored day and night, so they can opt for the 24 hour monitoring service offered by our Alarm Receiving Centre (ARC). This sends signals from your site to ensure your security systems are functioning and therefore is protecting your property. This means you will be alerted if your system is not working and we can support if required to get it back up and running. Additionally, should a threat be detected, our ARC will contact named key holders and alert the police if required and you have opted for that level of response.
Intruder Alarm Audit
As your business grows the need to improve and update your existing security arrangements is likely to grow too. Our surveyors are able to review your existing security systems. We can offer advice on areas that might need to be upgraded with more modern equipment and can look at how to improve your security through integrated systems.
We can also work with developers and builders who are faced with challenging properties and need to find a complete security solution for a particular property. Drawing on our experience, we can provide practical and pragmatic advice on how to secure even the most problematic of sites. We will visit the property and conduct a thorough audit of its needs, including a security risk assessment, then outline details about the sort of products that could be installed to provide the required level of security. To book your audit contact us.
Frequently Asked Questions
Why do I need an intruder alarm?
The key benefits to you as a home or business owner of installing a burglar alarm are:
- Protecting your property from theft and vandalism
- Increasing the likelihood of police apprehending criminals
- Lowering your insurance premiums
- Providing peace of mind when you’re away from home or off-site
How does an intruder alarm system work?
Intruder or burglar alarm systems work by sounding an alarm when movement is sensed inside your home while the alarm is set and active. These systems contain lots of detectors that can detect motion, alerting you or your neighbours to a potential intruder. The detectors should be located in areas where people are more likely to try to enter your home or commercial property, such as entry doors or windows. Additionally the alarm system can be connected to your mobile device allowing you to receive notifications when the alarm sounds and also means you can set the alarm remotely when you have an internet connection.
If you need more protection because of the high value of your property and your assets we would recommend you opt for remote monitoring which means your alarm system will send a signal to our alarm receiving centre (ARC) if the alarm has been triggered. The ARC will be able to detect if it is a false alarm or not and if it is not they can request a police response if necessary.
Can you monitor your own alarm system?
Yes, you can choose to monitor your own burglar alarm system. A self-monitored system usually refers to a security system that’s set up to send notifications or a phone call via a smartphone whenever a security sensor is tripped. However, you need to remember that you will only receive these notifications when connected to the internet.
If you need a fully-monitored system then you need to opt for remote monitoring by an ARC.
How can you help me to protect my home?
By arranging for us to design and intstall an advanced home alarm system you will be able to better protect your property. The HKC and Orisec apps mean you can have greater control over setting the home alarm system too.
What might cause a false alarm?
There are a number of reasons you might get a false alarm. These include:
- Dirty detectors
- Poorly maintained or installed detectors
- Insects or spiders crawling across detectors
- User error
It is always important to keep your detectors clean and well-maintained so any problems with them can be detected. Companies also need to train staff in using the alarm system so they do not trigger false alarms.
If my alarm system fails how will you help?
If your burglar alarm system fails one of our engineers will respond to you in under 4 hours to get your system working again. They will initially try and fix the issue remotely but if necessary they will visit and make an on site repair. Sometimes they may need to replace certain equipment if it cannot be repaired on site, should this happen our engineer will ensure that he does not compromise your system and leaves it functioning.
What are the differences between a wired and a wireless alarm system?
Wireless alarms use battery-powered sensors that communicate with a control panel using radio signals. The main benefit of this system is that they are quicker to install as we do not need to run wires around your property. You will need batteries for all components, such as the control panel and all detectors but with modern systems these should last at least five years.
Wired systems, on the other hand, need wires running to each of the detectors to work. They will take longer to install as we take our time to ensure the wires are hidden and properly fitted. You will also need a back-up battery in the main control panel and the external siren battery which will require changing approximately every five years.
Depending on your property you may decide on a hybrid intruder alarm system. For a large building we would recommend a wired system but if you additionally want your intruder alarm system to stretch to outbuildings or wider areas on your system we can extend its range by using wireless detectors so you gain the advantages from both type of system.
What are intruder alarm grades?
Intruder alarms are categorised into 4 different grades, based on their levels of performance (such as functionality, reliability and durability). We will fit grade 2 and and grade 3 level alarms.
Grade 2 systems offer a good level of security for most residential properties and and lower risk small commercial properties. This level will protect against burglars who have some knowledge of the alarm system and property. It protects multiple entry points.
Grade 3 systems are designed to combat burglars and attackers with advanced knowledge of the alarm system and have tools and equipment (including portal electronic devices). The system is comprehensive and protects all potential entry points of a building. High risk homes and lots of commercial properties fall into this category.
Before we install a system we will survey your house or premises to ensure that we are providing a system that will meet your needs and the risk level of your property or business.
I have an outdated intruder alarm system, can you upgrade it?
Yes we can upgrade your intruder/burglar alarm system. We will take the time to survey your house or premises to ensure that we can provide a modern intruder alarm system that will meet your needs and the risk level of your property or business. We will show you the benefits of the main systems we install from Orisec or HKC and also discuss your wider security needs where appropriate.
I have a Galaxy intruder alarm system, can you help to maintain it?
Yes we can maintain Galaxy intruder alarms. We can also assess your intruder alarm system and if necessary suggest an upgrade to ensure you have the best solution.
I have a Texecom intruder alarm system, can you help to maintain it?
Yes we can maintain Texecom burglar alarms. We can also assess your intruder alarm system and if necessary suggest an upgrade to ensure you have the best solution.
I have an Orisec intruder alarm system, can you help to maintain it?
Yes we can maintain Orisec burglar alarms if you already have this system. We can also assess the intruder alarm system and if necessary suggest any upgrades or improvements that are now available.
I have a HKC intruder alarm system, can you help to maintain it?
Yes we can maintain HKC Security burglar alarms. We can also assess your intruder alarm system and if necessary suggest upgrades and improvements using the HKC solution.
What is a smart alarm?
A smart burglar alarm is one that can be controlled remotely via an app on your smart phone.
For example you can turn the system off, on, control zones and manage access. This is useful whether you have a commercial alarm system or it is a burglar alarm for your home.
Do you offer commercial alarm systems?
Yes, we provide alarm systems suitable for both commercial and residential properties. The level of protection you need, and therefore the grade of alarm we install, will depend on the value of the assets you have at your premises. Your insurance company is also likely to recommend the grade of alarm you need to ensure you are properly insured.