Collaborating with Pinnacle Systems to bring you more integrated solutions

Pinnacle Systems PartnerPinnacle Systems Partner

We are pleased that we have been recognised as an elite partner by Pinnacle Systems following the launch of its partnership programme.

We have always believed in making managing security and monitoring systems simpler to use and we are always looking at ways to do this better. However, as a provider of bespoke solutions Ecl-ips has often found it challenging to provide the integration we wanted to for our clients.

This led us to work with Pinnacle which has developed a hybrid software solution that integrates on-site technology and offers a user-friendly interface both on-site and, in the cloud, enabling control and insight for users. Pinnacle’s platform simplifies the integration process, allowing installers like ourselves, and the end users, the chance to benefit from the range of smart security products available.

Ric Martin, the chief executive of Pinnacle, came up with the concept after his own experience within the security industry. He found that available solutions were being adversely hindered by either price, features, or integrations, making it difficult to bring projects in on budget and in line with client needs.

We have experienced similar frustrations when trying to offer our customers solutions for managing their security systems. We have selected our partners such as Avigilon, part of Motorola Solutions, and Paxton Access based on the quality of their products and software as well as their ability to integrate with other systems. However, to do that in practice has often still proved challenging.

Pinnacle have listened to our feedback on the platform to ensure that we are both delivering for our clients. On announcing the launch of its partnership scheme Pinnacle said: “Thank you for trusting in us from such an early stage. Partners like you guys have been paramount in our success so far!”

As a partner we benefit from continuing collaboration so we can better deliver for our customers and they benefit from smarter centralised security technology. Pinnacle offers us expert technical support, product training, demonstration systems, and full pre, and post-sales support.

We offer security solutions including CCTV, intruder alarms and access control as well as advanced monitoring from HALO Smart Sensors and APC Netbotz devices. If you want to know more about these solutions or would like an integrated approach to your security systems, backed up by the Pinnacle platform, then please get in touch.