Ecl-ips at 20: Stephen Gilbert

Working up through Ecl-ips to become Technical Manager

Stephen GilbertStephen Gilbert

Stephen Gilbert first joined Ecl-ips in 2008 as a junior project engineer having previously worked as a chef.  Stephen, known to his colleagues as Steve, has recently celebrated 14 years with the company and has been able to work his way up within Ecl-ips and was recently promoted to the new post of Technical Manager.

While several engineers have joined and then left over the years Steve has taken advantage of the training at the company and gained experience of the solutions offered by us as they have expanded over the years from server room monitoring to CCTV, access control and, more recently intruder alarms.

Prior to becoming Technical Manager, he had been promoted to be Chief Engineer. He has also supported the sales and marketing side of the business presenting unboxing and explanatory videos, helping at exhibitions and attending site surveys to ensure customer needs are met.

In 2020 Steve passed the refresher course of the Managing Safely qualification, which he had originally achieved in 2017. This qualification helps managers and supervisors get up-to-speed on the practical actions they need to take, and gain the knowledge and tools, to tackle the safety and health issues they’re responsible for.

Steve is also a Construction Skills Certification Scheme (CSCS) card-holder, which demonstrates to our customers that he has the appropriate training and qualifications for the work he does on a site, which gives them peace of mind.

As Chief Engineer, he particularly enjoyed configuring, installing and providing solutions on customers sites, making sure each install was completed to the highest standard giving the end customer all the usability they could ask for. Steve has also supported clients remotely and directly on site to ensure solutions kept on working as they should. His willingness to help is appreciated both by colleagues and customers.

Dan Seers, IT Team Leader at Gtech, a CCTV customer, said in his video testimonial about its Avigilon camera system said: “Stephen, when he comes in, has always been thorough and the response time has always been great.”

Meanwhile, Sandra Evans, commenting on the successful installation of an Orisec intruder alarm system at Atmos VR’s premises in Digbeth said: “Steve, in particular, was with us on every day of the install and went the extra mile to get everything done on time, despite some challenges as we’d made changes to some of the areas during the build.”

As Technical Manager Steve will continue to work within the Ecl-ips operations team.  He will be supporting Aaron Kernaghan, our Managing Director, and Darren Roe, our Operations Director, on current and upcoming projects. Steve will be focusing on the design, delivery and approval for works for the installations.

Darren said, “We are recognising Steve’s knowledge, loyalty to the company and his amazing appetite to learn and provide our customer base with the best solution for their needs.

“Steve has a great technical brain and a vast knowledge on the systems that we provide to our customers, he will also be testing new and current products that best suit our portfolio. His role will be vital to the continual growth of Ecl-ips.”

Steve is currently being kept very busy with his role but outside of work, having become a father in 2021, Steve likes spending time with his family, including his two dogs.