Powerful software doesn’t have to be complicated as proved by the Avigilon Control Center (ACC) video management software. It’s latest version, ACC 7, was launched in June 2019 and has already seen many improvements. Designed to bring the right information to you so that you can take action, ACC 7 provides an easy-to-use, AI-enabled user interface to help ensure critical events do not go unnoticed.
ACC provides award winning, advanced artificial intelligence and video analytics capabilities, including Appearance Search™ and Facial recognition technology to help you quickly detect, verify and act on events.
During 2020 Avigilon used its advanced technology to provide a number of solutions to help businesses and other organisations such as schools and hospitals manage risks associated with Coronavirus (COVID-19) transmission. While COVID 19 remains a risk to public health you may want to take action to try and curb transmission. The solutions we can offer are:
Key features of Avigilon Control Center
Focus of Attention Interface
The Focus of Attention (FoA) interface was introduced with the ACC7 software and provides users with a more intuitive way to consume information about potential security events. As a head of security it gives you peace of mind that your staff will be using the CCTV as efficiently as possible.
It shows users how the cameras are connected and has nodes that represent each camera. These are grouped in a honeycomb formation according to how cameras are organised. Powered by Avigilon cameras and appliances with self-learning and next-generation analytics, the FoA interface uses artificial intelligence to detect and flag events that may require your attention. They are highlighted visually in color-coded nodes to indicate different levels of importance helping you prioritise your response to events.
It also provides a clean and simple display to verify security event notifications. With just a simple mouse hover over the illuminated node, operators can preview the live video or click into the node to expand it for a closer review and replay of the event.
Advanced search and identification features
ACC 7 introduced an enhanced analytical feature that not only puts people and vehicle in boxes to highlight them, it also shows you what the subject is by putting a car or a person symbol at the top of the box.
Avigilon Appearance Search sorts through hours of video with ease, to quickly locate a specific person or vehicle of interest across an entire site. While investigating critical events, time is of the essence, and security operators are often provided physical descriptions of the people involved. Operators can initiate a search for a person by selecting certain specific physical descriptions, including clothing colour and gender, to find a person of interest. The technology incorporates the characteristics of a person’s face, enabling you to search for the same person, even if items such as their clothing change over time. The quick search capabilities of Avigilon Appearance Search technology enable operators to scan vast amounts of recorded video, efficiently grouping video data to help track a person’s or vehicle’s route, identify a previous and last-known location, and assist investigations.
To support CCTV operators further within ACC7 you are able to track and classify over 50 objects. Previous analytics classified objects only when they were moving, now objects are additionally classified if they remain stationary assisting you to deal effectively with all security challenges.
Facial Recognition: Ability to create Watch Lists
Those operating a CCTV system within a school or other organisation can identify a person that is believed to be a threat and a add a picture of them to a watch list. When the CCTV cameras pick up an image that provides a face match against the watch list, the security operators will receive a notification so that they can take proactive measures to assess the situation and ensure the safety of students, staff or other members of the public. Up to 500 names can be added to an appearance watch list which means even on the biggest of sites security can be managed more pro-actively.
Avigilon’s next generation video analytics also provides enhanced performance in crowded spaces with the ability to classify more than 50 objects with improved accuracy. Different types and colours of vehicles can also be identified.
The software was designed with openness in mind and though it is advanced, this sophisticated, deep learning AI search engine tool is easy to use and allows you to easily integrate with other leading camera and hardware devices. Avigilon video management software is available in a variety of versions and appliances.
You can integrate Avigilon with existing legacy systems, including access control and building management. The distributed architecture with .NET based API makes it easy. Operate and maintain a single interface and save on training and maintenance costs. Additionally, data is hosted, owned and controlled locally by the operator which ensures you are compliant with data protection rules.
Avigilon Cloud Services
If you have upgraded to ACC 7.4 or higher you can use Avigilon Cloud Services (ACS) which make it incredibly easy to remotely access your CCTV footage. The process to switch to ACS is simple as no special user, firewall configuration or complicated network changes are required and it is an included entitlement under any host licensed under an ACC edition – standard, core or enterprise. Connecting ACC sites to the cloud also allows organisations with multiple locations to centralise access to their ACC sites securely from a browser or mobile device. ACS allows you to use a Chrome or safari browser to access camera lists, view live and recorded video, control PTZ movements, export snapshots and video on MP4 format. Users have the ability to access both their camera views and bookmark views.
By cloud-connecting customers will benefit from the additional features Avigilon will be adding like an centralised system health monitoring and maintenance services. ACS can also be used with the ACC Mobile 3 app. This provides timely and proactive responses to analytic alarms sent from ACC software as push notifications to the ACC Mobile 3 app.
ACC Mobile lets you monitor your system remotely over any wireless IP network using any Apple or Android device and view live and recorded video from any location with a wireless connection reducing response times.
- Zoom in on objects to get unparalleled image detail.
- Read numberplates from across a car park.
- Get evidence-quality facial recognition.
- All with Avigilon Control Center and HDSM technology.
Detecting Unusual Activity
Avigilon has developed two cutting-edge AI technologies to make it easy to detect unusual events and people which will provide even more support for you as a head of security or as the CCTV operator. Unusual Motion Detection (UMD) is able to continuously learn what typical activity in a scene looks like, and then detect and flag unusual motion. It requires no predefined rules or setup to do this. Within the FoA interface it is flagged in teal. UMD technology is embedded on the Avigilon H4A, H4 Mini Dome and H4SL cameras.
Meanwhile, Unusual Activity Detection (UAD) is designed to enable the detection of atypical activities, such as people and vehicles travelling at faster speeds or are in unusual locations and alert operators. In the FoA interface it is flagged as a yellow event. UAD technology is also embedded in the Avigilon H5A camera range, offering high-powered AI capabilities on these latest most advanced cameras.
Access Control Integration
The ACC video management system integrates with the Avigilon Access Control Manager system, allowing you to quickly search for a person using their cardholder information and view video clips of related door activity.

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Frequently Asked Questions
What does video management include?
Video management solutions incorporate hardware and software to provide a platform to view multiple cameras live, interrogate and download footage, mass configure recording timetables and integrate with any central analytic functions.
A video surveillance solution consists of the following building blocks:
- Cameras
- Network infrastructure
- Storage solution
- Software for managing the system, viewing live and recorded video, etc.
What does Avigilon Control Center (ACC) offer?
ACC provides award winning, advanced artificial intelligence and video analytics capabilities, including Appearance Search™ and Facial recognition technology to help you quickly detect, verify and act on events. To find out about its latest version ACC7 click here.
What is the benefit of upgrading to the latest version of ACC?
While you do not need to immediately upgrade to the latest version of ACC it is advisable to do so to ensure you keep up to date with the latest benefits Avigilon can offer.
What COVID-19 solutions can ACC provide?
The solutions developed by Avigilon for ACC7 are:
Does ACC contain facial recognition technology?
Yes, the facial recognition technology within ACC7 means those operating a CCTV system within a school or other organisation can identify a person that is believed to be a threat and can add a picture of them to a watch list. When the CCTV cameras pick up an image that provides a face match against the watch list, the security operators will receive a notification so that they can take proactive measures to assess the situation and ensure the safety of students, staff or other members of the public. Up to 500 names can be added to an appearance watch list which means even on the biggest of sites security can be managed more pro-actively.
What is video analytics?
Video analytics is typically associated with analysis of video streams captured by surveillance systems. Video analytics applications can perform a variety of tasks ranging from real-time analysis of video for immediate detection of events of interest, to analysis of pre-recorded video for the purpose of extracting events and data from the recorded video.
The advanced video analytics within ACC7 provides enhanced performance in crowded spaces with the ability to classify more than 50 objects with improved accuracy. Different types and colours of vehicles can also be identified.
How can Avigilon Cloud Services help me?
By cloud-connecting to Avigion Control Center you will benefit from the additional features Avigilon will be adding like an centralised system health monitoring and maintenance services. ACS can also be used with the ACC Mobile 3 app. This provides timely and proactive responses to analytic alarms sent from ACC software as push notifications to the ACC Mobile 3 app.
What is the ACC Mobile 3 app?
ACC Mobile 3 extends the power of Avilgilon Control Center allowing you to view images on a device with network connectivity. To find out more about how to connect check out our ‘how to’ videos.