Avigilon Control Center 7 (ACC7) Video Management Software

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ACC 7  is the latest and most advanced version of Avigilon’s video management software. Features include Social Distancing, Occupancy Counting and Face Mask Detection in response to the COVID-19 pandemic and the development of Avigilon Cloud Services.

It has an easy-to-use interface combined with advanced AI analytics features which will help you to respond quickly to security as well as health and safety challenges.



Avigilon Control Center 7 (ACC7) Software

From offering advanced solutions to the challenges posed by the COVID-19 pandemic to providing CCTV operators with simple notifications of security events Avigilon has continued to develop its ACC7 software following its launch in 2019.

If you want to keep up to date with the latest upgrades of the software we can offer the ACC Enterprise Smart Plan which will protect your video management software investments. We can offer 1, 3 and 5-Year Upgrade Plans.

Maps Preview

Map G524f27e55 1280Maps Preview comes as part of the latest and most advanced version of the software ACC 7: Avigilon Control Center (ACC) 7.14.

This offers a new mapping experience, including outdoor tiles similar to other commonly used maps products, the ability to geolocate buildings, floorplans, and cameras. In addition the feature supports both bitmaps and vectorized (CAD) formats for floorplan images, enabling users to zoom in and out of the floorplan without losing image quality.

Social Distancing

Covid-19This feature, which requires at least ACC 7.8 software combined with additional embedded analytics within the H5A camera, allows CCTV operators to identify breaches of social distancing guidance.  The distance between two or more individuals is monitored and the system highlights when the distance falls under the recommended threshold and for how long.  If these are avoidable breaches then this system could be integrated with an audible warning to those involved. Ecl-ips has expertise in integrating the Avigilon CCTV system with IP enabled speakers and a SIP microphone as part of its school lockdown solution, we can now easily adapt this to these new requirements.

The technology can also demonstrate to those managing commercial spaces or other buildings like schools or healthcare settings where there are potential bottlenecks and so social distancing will be difficult. This will allow managers to make changes within the buildings, for example, by only allowing people to walk in one direction through a corridor, or by changing an office layout.

Occupancy Counting Technology

Know how many people are in your premises at any given time with AI-powered video security and analytics technology.

Occupancy Counting

The COVID-19 pandemic has changed our way of life, at both a professional and personal level. As new information emerges about businesses reopening and restrictions lifting to give way to a new definition of normalcy, there remains public and health safety guidelines to curb the spread. This challenge could not be more top of mind for organisations, both public and private, in how they open up their operations while keeping their employees and customers safe.

Occupancy Counting feature in Avigilon Control Center (ACC) 7, can provide organisations an easy and streamlined way to count and identify the number of people on your premises. The feature aims to remove the staffing costs required to count people manually and the subsequent guesswork on occupancy by frontline employees, particularly where facilities have multiple entry and exit points. Occupancy Counting helps organisations comply with social distancing guidelines by limiting the number of people in a facility, thereby reducing the interactions between them.

This new feature is available if you have H4A or H5A cameras and  ACC 7.6.4 or a higher version of the software and are using Avigilon Cloud Services (ACS). The feature can also be available if you have third-party cameras attached to an Avigilon ACC ES 8-Port Appliance. The cameras should be specially placed at the entry and exit points of a facility or area to monitor traffic.

Face Mask Detection

What businesses can do to mitigate community transmissions of covid-19

Face Mask Detection

Face Mask Detection technology is available with ACC 7.6.4 or a high version of the software and provides effective monitoring and enables proactive, real-time responses from your team. This advanced video-based detection technology is able to accurately detect objects in the camera’s field of view, classify them as humans and determine whether the subject is not wearing a mask.

This new feature relies on AI-enabled video analytics and specially-placed security cameras to determine when an individual is not wearing a face mask within your establishment. Once the feature detects an individual is in violation this prompts an automated alert through the Avigilon Control Center video management software.

Avigilon H4 Thermal Elevated Temperature Detection (ETD) Solution

H4 Thermal Side AngleThe Avigilon H4 Thermal ETD Solution is available with ACC 7.10. This comprises the Avigilon H4 security-grade thermal camera, embedded with edge-based analytics to detect faces and notify operators of elevated skin temperature, coupled with a blackbody uniform temperature source, providing a low friction, contactless alternative to traditional screening methods. The blackbody device acts as an absolute temperature reference point for the thermal camera. When the thermal camera detects an individual’s skin temperature to be higher than a set threshold, the individual can be sidelined for additional screening with a secondary approved method, such as using medical-grade devices (e.g. thermometer) and enlisting medical professional opinion (e.g. on-site nurse).

The camera is built to work with the ACC software so that as well as taking immediate action elevated temperature events can be configured in ACC allowing for monitoring, assigning and acknowledgement of elevated temperature alarms. Powerful search tools enable you to quickly search through recorded video for elevated temperature events, so you can take further action with an informed response. The solution enables high-throughput pre-screening of people to detect elevated skin temperatures and can therefore provide places such as pharmacies, other health care centres, railway stations and airports with an additional response to reduce the risk of COVID-19 transmission.

Avigilon Cloud Services available for users of ACC 7.4

Avigilon Cloud Services

There is no additional software cost as long as you have ACC 7.4 or a higher version of the video management software installed. It is an included entitlement under any host licensed under an ACC edition – standard, core or enterprise.

By cloud-connecting now, customers will benefit from continuous innovation as Avigilon adds features like centralised system health monitoring and maintenance services.

ACS allows you to use a Chrome or safari browser to access camera lists, view live and recorded video, control PTZ movements, export snapshots and video on MP4 format. Users have the ability to access both their camera views and bookmark views.

Facial recognition: Creating Watch Lists

Analytic Object Person Bounding Boxes With Hover StateIf you have ACC 7.4 or a higher version of the software its facial recognition technology allows you to create multiple watch lists  and you can upload photographs to add an individual to a watch list.  Avigilon have also added watch list profiles that can be created using an uploaded image (all Windows default formats supported) in addition to a snapshot from recorded video or an Avigilon Appearance Search result. Up to 500 names can be added to each appearance watch list which means even on the biggest of sites security can be managed more pro-actively. The software will support up to 5000 profiles as a combined total across all watch lists.

Face recognition matching is now done at the full resolution for H5A cameras for improved performance (requires the H5A firmware upgrade included with this release). Separate licenses are required for Face Recognition on a per-camera basis. Cameras will seek to identify potential matches based on the watch list. If a potential match is found, the user is alerted within the ACC software, and security personnel can then determine whether further investigation or action is necessary.

Avigilon’s next generation video analytics also provides enhanced performance in crowded spaces with the ability to classify more than 50 objects with improved accuracy. Different types and colours of vehicles can also be identified.

The cameras and video management software provide an end to end audit trail detailing user actions, the ability to specify time periods of data retention for the appearance watch list and to delete records on demand. Data is hosted, owned and controlled locally by the operator to ensure GDPR compliance is retained.

Focus of Attention

The Focus of Attention interface redefines the experience for monitoring live video. It helps increase operator effectiveness by providing an overview of events occurring across all cameras in the site, including Avigilon analytic events, Unusual Motion Detection (UMD) events, motion events, and alarms. Operators can quickly triage the most important events at a given time by reviewing the associated live and recorded video to determine if a response is required.

People and Vehicle Identification

ACC 7 introduced an enhanced analytical feature that not only puts people and vehicle in boxes to highlight them, it also shows you what the subject is by putting a car or a person symbol at the top of the box.

Avigilon Appearance Search Technology

Avigilon Appearance Search video analytics technology is a sophisticated deep learning artificial intelligence (AI) search engine for video. It sorts through hours of video with ease, to quickly locate a specific person or vehicle of interest across an entire site.  While investigating critical events, time is of the essence, and security operators are often provided physical descriptions of the people involved. Operators can initiate a search for a person by selecting certain specific physical descriptions, including clothing colour and gender, to find a person of interest.

Avigilon Appearance Search technology incorporates the characteristics of a person’s face, enabling the technology to search for the same person, even if items such as their clothing change over time. The quick search capabilities of Avigilon Appearance Search technology enable operators to scan vast amounts of recorded video, efficiently grouping video data to help track a person’s or vehicle’s route, identify a previous and last-known location, and assist investigations.

Avigilon Control Center Thumbnail Search

The Thumbnail Search is a visual search that displays search results as a series of thumbnail images.  The search results display thumbnails at equal intervals on the timeline making it very quick and easy to find the object of interest.

ACC 7 Dark Mode

ACC 7 software introduces a new theme with colours specifically chosen to reduce eye strain and improve user experience in dark environments, such as video security control rooms.

Unusual Activity Detection (UAD)

UAD ClipSpeed and Location – H5A cameras will now analyse a camera’s scene and detect when objects (people or vehicles) are moving at an unusual speed or are present in an unusual location in the scene and send an event to ACC for presentation to an operator in Focus of Attention, or for review on the recorded timeline (requires the H5A firmware upgrade included with this release).

Licence Plate Recognition (LPR) Analytics

LPR ImageAvigilon LPR analytics automatically reads licence plate information from vehicles, linking it to live and recorded video. This enables security operators to search and quickly find specific captured licence plate video for verification and investigation. The analytics captures, recognises, and searches licence plates with high accuracy and is easy to configure and use, with broad regional and country support including North America, Europe, UK, and Australia.

LPR Watch List

Avigilon’s LPR Watch List Matches in Focus of Attention – license plates detected and matched against an LPR Watch List are now shown as events in Focus of Attention for easier review.

Access Control Integration

Acm Hid Mobile Lockup V3 (1)The ACC video management system integrates with the Avigilon Access Control Manager system, allowing you to quickly search for a person using their cardholder information and view video clips of related door activity.

Case Study: Regency School Customer Testimonial Video

The schools CCTV system was being maintained by an external contractor, however on several occasions they had underperformed with maintaining the system and so Kevin Beck, Site Manager for Regency, had no choice but to look for an alternative partner for their security and maintenance requirements. In addition to this there was a need for further cameras to be installed onsite and possibly a new Video Management system to integrate the existing Mobotix IP System and the Bosch Analogue System.

If you would like any further information, the full case study can be found here.

Variations of the products installed at Regency are available here.

ACC 7 Features

ACC 7 Features ACC Version Applicable Cameras
Maps Preview 7.14 H5A
Social Distancing 7.8 H5A
Occupancy Counting 7.6.4 H4A, H5A, or third party cameras with Avigilon Analytics Appliance or VAC license on ES Appliance
Face Mask Detection 7.6.4 H4A, H5A
Face Recognition Watch Lists 7.6.4 H4A (Limited Performance), H5A
Unusual Activity Detection 7.6.4 H5A
Avigilon Cloud Services 7.4 Any
Focus of Attention 7 Any
Unusual Motion Detection 7 H4A, H5A or third party cameras with Avigilon Analytics Appliance or VAC license on ES Appliance

Frequently Asked Questions

Do I need to upgrade to the latest ACC software every time Avigilon send out a new version?

While you do not need to do so immediately, it is advisable to upgrade to ensure you keep up to date with the latest benefits Avigilon can offer.

If I already have ACC6 but want to upgrade can you help me?

Of course we can, get in touch and we will help you upgrade to the latest version of ACC 7.

What version of ACC7 do I need to use the Occupancy Counting feature?

You will need at least ACC7.6.4 to be able to use the Occupancy Counting feature. You will also need to have Avigilon H4A or H5A cameras and be using Avigilon Cloud Services.

How do I get the Social Distancing feature to work on my system?

You will need at least ACC 7.8 and H5A Avigilon cameras.

How do I get the Occupancy Counting feature to work on my system?

You will need at least ACC7.6.4 and H4A, H5A, cameras or third party cameras with Avigilon Analytics Appliance or VAC license on ES Appliance.

How do I get the Face Mask Detection feature to work on my system?

You will need at least ACC7.6.4 and H4A, H5A cameras.

How do I get the Face Recognition Watch List feature to work on my system?

You will need at least ACC7.6.4 and H4A or H5A cameras. However, if you have H4A cameras you will find that the feature will not perform as effectively as if you have the latest H5A cameras.

How do I get the Unusual Activity Detection feature to work on my system?

You will need at least ACC7.6.4 and H5A cameras.

Additional information



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